Legal notice

Welcome to TouchReal. By accessing, browsing, or purchasing from www.touchreal.com (the “Site,” “Store,” “we,” “us,” or “our”), you agree to be bound by the following Terms of Service. Please read them carefully.

  1. AGE RESTRICTION & ELIGIBILITY
    Minimum Age Requirement: You represent and warrant that you are at least 18 years of age (or the legal age of majority in your jurisdiction, whichever is higher).
    Prohibited Access: If you are under the age of 18, you are strictly prohibited from accessing or using this Site.
    Adult Products: This Site contains adult-oriented products and materials intended for sexual wellness and personal pleasure. All products are designed solely for use by consenting adults.
  2. PRODUCT DISCLAIMER & SAFETY WARNINGS
    Intended Use: All products sold on this Site are intended for personal adult use only. They are not medical devices and are not intended to diagnose, treat, cure, or prevent any disease or medical condition.
    Safety Instructions: Always read and follow all instructions, warnings, and usage guidelines provided with each product before use.
    Material Safety: Our products are manufactured using body-safe materials. However, individuals with allergies or sensitivities to certain materials should carefully review product specifications before use.
    Hygiene: Thoroughly clean products before and after each use according to the provided care instructions.
    Consult a Professional: If you have any pre-existing medical conditions, especially those related to pelvic health or sexual wellness, consult a qualified healthcare professional before use.
    Non-Medical Information: Any information provided on this Site is for informational and educational purposes only and does not constitute medical advice, diagnosis, or treatment.
  3. PRIVACY & CONFIDENTIALITY
    Discreet Packaging: We respect your privacy. All orders are shipped in plain, discreet packaging with no indication of the contents on the exterior.
    Confidential Billing: Your billing information, shipping address, and personal data will not be shared with third parties except as necessary to process and fulfill your order.
    Data Protection: We comply with applicable privacy and data protection laws, including GDPR and CCPA requirements where applicable. Please review our Privacy Policy for full details.
  4. PURCHASE TERMS & CONDITIONS
    Order Acceptance: We reserve the right to refuse, limit, or cancel any order at our sole discretion, including in cases involving suspected fraud, pricing inaccuracies, or product availability issues.
    Secure Payments: We utilize secure payment processors compatible with the adult wellness category. By placing an order, you authorize us to charge your selected payment method.
    International Orders: Customers outside the destination country are solely responsible for any customs duties, import taxes, VAT, or additional fees imposed by local authorities.
  5. INTELLECTUAL PROPERTY
    All content available on this Site, including but not limited to text, graphics, logos, product images, videos, designs, and software, is the property of Hong Kong Haoyang Technology Co., Limited or its licensors and is protected under applicable United States and international intellectual property laws.
  6. LIMITATION OF LIABILITY
    To the fullest extent permitted by applicable law:
    “As-Is” Basis: This Site and all products are provided on an “as-is” and “as-available” basis without warranties of any kind, whether express or implied.
    Limitation of Damages: Under no circumstances shall Hong Kong Haoyang Technology Co., Limited, its affiliates, directors, officers, employees, or partners be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of the Site or products.
    User Responsibility: You assume full responsibility and risk associated with the use of our products. You agree to indemnify and hold harmless Hong Kong Haoyang Technology Co., Limited from any claims, liabilities, damages, or expenses arising from misuse of products or violation of these Terms.
  7. PROHIBITED USES
    You agree not to use the Site or products for any unlawful purpose, to violate any applicable laws or regulations, to infringe upon the rights of others, or to transmit any malicious, abusive, or harmful content.
  8. GOVERNING LAW & DISPUTE RESOLUTION
    Governing Law: These Terms shall be governed by and interpreted in accordance with the laws applicable in Hong Kong, without regard to conflict of law principles.
    Dispute Resolution: Any dispute arising out of or relating to these Terms or the use of the Site shall be resolved through binding arbitration or other lawful dispute resolution procedures deemed appropriate by applicable jurisdiction.
    Class Action Waiver: You agree to resolve disputes on an individual basis and waive any right to participate in any class action or representative proceeding.
    Conflict of Law Provision: If the laws of your jurisdiction do not permit the application of the governing law provision set forth above, such provision shall not apply to you to the extent prohibited by applicable law. However, the validity and enforceability of the remaining provisions of these Terms shall remain unaffected.
  9. MODIFICATIONS TO TERMS
    We reserve the right to update or modify these Terms at any time without prior notice. Any changes become effective immediately upon posting on the Site. Continued use of the Site following such updates constitutes acceptance of the revised Terms.
  10. CONTACT INFORMATION
    For questions regarding these Terms or our products, please contact us at:
    Hong Kong Haoyang Technology Co., Limited
    Website: www.touchreal.com
    Email: customercare@touchreal.com